FAQ'S

WHAT PAYMENT IS NEEDED TO BOOK?

For all portrait sessions; a non-fundable session retainer is required to book and hold the date for your session and serves as a cancellation fee. However, the fee can be credited towards a future session upon the photographer’s approval. All remaining balances are due at the time of the session.

For wedding packages; a 30% retainer is due immediately to book and hold the date of your event and also serves as a cancellation fee. The remaining balance is due two (2) weeks before the date of the wedding.  you can break this up into multiple payments however you see fit.

WHAT FORMS OF PAYMENT ARE ACCEPTED?

All sessions and packages (plus taxes) can be paid via cash, check, cash app, Visa or MasterCard. If a client pays by check, the check must clear and any uncleared check will have an additional charge of $35 to cover bank fees.  the remainder at this time must be paid.

WHAT HAPPENS IF I'M LATE?

We strongly recommend planning to arrive at least 10-15 minutes early to account for any transportation issues, etc.  If you are running late, please text or call your photographer immediately to let them know!

If you are more than 15 minutes late, you will be charged a $15 penalty. Your photographer will work for the remainder of your allotted session timeframe; and subject to their schedule, they can extend if there’s availability, but please note that an extension is not guaranteed.

If you are more than 30 minutes late, you will be considered a no-show and will be charged a $30 penalty. Depending on your photographer’s schedule and availability, you may still have a shoot, but it is not guaranteed. As a no-show, Shoot will require a $50 booking fee for any future bookings.

WHAT IS THE CANCELLATION POLICY?

For portrait sessions, client forfeits their session retainer paid to book the session. As previously stated, the fee can be credited towards a future session if the client reschedules the appointment by calling 72 hours prior to the date of session and re-booking at an agreeable date and time.

For weddings and events, if for any reason the Client cancels before the wedding date, the Photographer will keep the event retainer fee paid to hold the wedding or event date as a cancellation fee. Cancellation must be made in sent in writing, by mail or e-mail. However, if the client requires to change the wedding date, I will do my best to accommodate the change and no fee will be charged as long as the new date is available and within five months of the original event date.  If I am not available for the new date, the original contract will be cancelled and subject to the cancellation policy.

If Aprill Joy Photography cannot perform this Contract due to fire or other casualty, strike, act of God, or other cause beyond the control of the parties, or due to Photographer’s illness or emergency, then the Photographer shall return the retainer fee to the Client but shall have no further liability with respect to the Contract. This limitation on liability shall also apply in the event that photographic materials are damaged in processing, lost through camera or other media malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of the Photographer.

HOW DO I BOOK A PRIVATE SESSION?

To book a private session, book your service through our online booking system then select A La Carte and select private session.

CAN I ADD MAKEUP AS A SERVICE WITH MY SHOOT?

Yes. To add makeup services to a session, book your service through our online booking system then select A La Carte and select makeup.

DO YOU OFFER RUSH SERVICES?

Yes. To request a rush service, book your service through our online booking system then select A La Carte and select rush order.

HOW CAN I ADD AN ADDITIONAL OUTFIT/LOCATION TO MY SESSION?

Book your service through our online booking system then select A La Carte and select additional outfit/location.

I WANT TO BECOME AN AMBASSADOR. HOW DO I SIGN UP?

Please email us for all ambassador inquiries. Complete the contact form located on the bottom of our Home Page..